REFUND & CANCELLATION POLICY

Last Updated: 2 October 2026

At Agniveer Info (www.agniveerinfo.in), we aim to provide useful, reliable and valuable digital products, courses, subscriptions, career resources and services to our users.

This Refund & Cancellation Policy explains the circumstances under which payments made through Agniveer Info may be cancelled, refunded or otherwise resolved.

1. Products and Services Covered

This policy may apply to paid products and services offered through Agniveer Info, including:

Online courses and training programmes
Paid subscriptions or memberships
Digital study material, PDFs and resources
Resume and CV preparation services
Career-related services
Premium tools and resources
Other digital products or services offered through the website

The specific refund terms applicable to a particular product or service may also be displayed on its respective sales or checkout page.

2. Subscription Cancellation

Users may cancel a subscription according to the cancellation options available for the relevant subscription.

Cancellation generally prevents future recurring charges but does not automatically create a refund for a payment that has already been processed.

Where applicable, subscription-specific cancellation or refund terms displayed at the time of purchase will apply.

3. Online Courses and Digital Products

Because online courses, downloadable resources and other digital products may provide immediate access to digital content, refund eligibility may depend on the nature of the product and whether access or delivery has already been provided.

Before purchasing, users should carefully review the course description, features, duration, access period and applicable refund terms displayed on the purchase page.

Where a specific course or digital product has a separate refund policy, that policy will apply to the purchase.

4. Resume and Career Services

For customised services such as resume preparation, CV creation, profile development or other personalised career services, refund eligibility may depend on whether work on the service has already started.

If the service has not yet commenced, a cancellation request may be considered subject to the applicable service terms.

Once substantial personalised work has been completed or the final deliverable has been provided, refunds may generally not be available except where required under applicable law or where Agniveer Info determines that a refund is appropriate.

5. Duplicate or Incorrect Payments

If a user is charged more than once for the same transaction due to a technical or payment-processing error, the duplicate amount may be refunded after verification.

Users should contact us with the relevant transaction details so that the payment can be investigated.

6. Failed Transactions

If an amount is deducted from your bank account, card, UPI or other payment method but the corresponding order or subscription is not successfully created, please contact us.

After verification with the payment provider, the amount may be refunded or otherwise resolved according to the applicable payment-processing procedures.

7. Refund Requests

To request a refund, cancellation or payment-related resolution, contact us at:

Email: infoagniveer@gmail.com

Please include:

Name
Registered email address
Order or transaction ID
Product/service purchased
Date of payment
Reason for the request
Any relevant supporting information

Providing accurate transaction details helps us process the request efficiently.

8. Refund-Processing

Where a refund is approved, it will generally be processed through the original payment method or another appropriate method permitted by the payment provider.

The time taken for the amount to appear in the user’s account may depend on the payment gateway, bank or financial institution.

Agniveer Info does not control the processing time of third-party banks or payment providers.

9. Non-Delivery or Technical Issues

If a purchased course, digital product or service cannot be accessed because of a technical problem attributable to our platform, users should contact us.

We may first attempt to resolve the access or technical issue.

Where the issue cannot reasonably be resolved, an appropriate remedy, including refund where applicable, may be considered.

10. Incorrect Product Selection

Users are responsible for reviewing the product description, eligibility, features, duration, access period and other relevant information before completing a purchase.

Refunds for selecting the wrong course, subscription or digital product will be handled according to the specific product’s refund terms.

11. Promotional Offers and Discounts

Special offers, discounted products, promotional packages or limited-time subscriptions may have specific refund or cancellation conditions.

The terms displayed with the relevant offer will apply to such purchases.

12. Changes to Paid Services

Agniveer Info may modify, update, suspend or discontinue a course, subscription, digital product or service from time to time.

Where such a change materially affects an already purchased service, Agniveer Info may provide an appropriate resolution depending on the circumstances and applicable terms.

13. Consumer Rights

Nothing in this Refund & Cancellation Policy is intended to exclude, restrict or override any rights or remedies available to consumers under applicable Indian law.

Where applicable, the rights and protections available under the Consumer Protection Act, 2019 and applicable e-commerce rules will continue to apply. India Code

14. Policy Updates

Agniveer Info may update this Refund & Cancellation Policy from time to time to reflect changes in our products, services, payment processes or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

15. Contact Us

For refund, cancellation or payment-related queries, please contact: